Simply select your desired pieces, colors, and sizes, and add them to your shopping cart. When you are ready to complete your purchase, proceed to the checkout screen to provide your shipping and billing details.

Please ensure you enter a valid email address and phone number so that our courier team can send you real-time delivery notifications and tracking updates.

If you have a MARA gift card or promotional discount code, you can apply it in the designated field during the final step of the checkout process.

Unfortunately, once an order has been placed, we are unable to cancel it.

Orders can occasionally be cancelled automatically by our system or manually by our team. The most common reasons for an order cancellation include:

• Inventory Unavailability: On rare occasions, an item may sell out unexpectedly before the system updates.
• Payment Issues: Your bank or payment provider may have declined the transaction during processing.
• Unauthorized Code Usage: The system will reverse orders that attempt to bypass checkout rules using restricted, expired, or unassigned promotional codes.
• Security & Fraud Prevention: Our system flags and automatically cancels orders with mismatched shipping/billing details or high-risk fraud markers to protect our community.
• Technical Processing Errors: A temporary glitch during the checkout sequence may cause the order to fail.

If your order was cancelled, any pending authorizations on your bank statement will be automatically released. If you believe this happened in error, please contact our support team at marawear@yahoo.com so we can help you re-order.

Once your order is successfully placed, you will automatically receive an email confirmation containing your unique order number, an order reference summary, and your verified shipping address.

• Please Note: A separate email containing your tracking link will be sent automatically as soon as our fulfillment team hands your package over to the courier (usually within 1–2 business days).

If you do not see the confirmation in your primary inbox within a few minutes, please check your spam or promotions folder. If you still cannot locate it, please reach out to us via our Contact Us page so we can verify your details and resend it to you.